Privacy Policy

At Maison Labs, Inc., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS service. By accessing or using the service, you agree to the practices outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This may include:

• Personal information: Your name, email address, and any other information you provide when registering for an account.
• Usage data: Information about your interactions with the service, such as the actions you perform, pages you visit, and time spent on the platform.
• Cookies and tracking: We use cookies and similar tracking technologies to track the activity on our service and store certain information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the service.
• To communicate with you about updates, new features, and other relevant information.
• To improve and personalize your experience with the service.
• To monitor the usage of the service and detect, prevent, or address technical issues.

3. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• With service providers who assist us in operating the platform and providing services, subject to confidentiality agreements.
• In response to legal obligations, such as complying with applicable laws or responding to valid legal requests.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet or storage system can be guaranteed 100% secure. We encourage you to take precautions when using the service.

5. Retention of Your Information

We retain your personal information for as long as necessary to provide the service or as required by applicable law. Once your information is no longer needed, we will delete or anonymize it in a secure manner.

6. Your Data Protection Rights

Depending on your location, you may have the right to access, update, or delete the personal information we have on file. You also have the right to withdraw consent to data processing where applicable. To exercise these rights, please contact us at sales@maison.cx.

7. Use of Cookies

We use cookies and similar tracking technologies to improve your experience on our platform. You can manage or block cookies through your browser settings; however, doing so may affect your ability to use certain features of the service.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or by placing a prominent notice on our platform. Please review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the practices of Maison Labs, Inc., please contact us at: sales@maison.cx.